347 Privacy Policy — How We Protect Your Data
This Privacy Policy explains what information 347 collects, how it is used, and the steps we take to keep the personal data of Malaysian users safe and protected at all times.
Information We Collect
When you register and use the 347 platform, we collect several categories of information to enable us to deliver our services safely and efficiently. This includes:
Account Information
Your full name, date of birth, email address, phone number, and login credentials provided during registration. This information is used to verify your identity and manage your account on the 347 platform.
Payment Information
Details related to MYR deposit and withdrawal transactions, including bank name, partially masked account number, payment method used (DuitNow, e-wallet, or bank transfer), and transaction records. We do not store your full card number or online banking password.
Device & Browser Information
IP address, browser type, operating system, device model, screen resolution, and general location information (country or state level). This data is collected automatically when you access the platform from your phone or computer.
Usage Data
In-platform activity records including games played, bets placed, pages visited, and access times. This data is used to improve the user experience and detect any suspicious activity.
How This Information Is Used
347 uses the information collected for the following purposes:
- Identity verification and account security — ensuring that only the verified account owner can access and manage their account.
- Financial transaction processing — verifies MYR deposits and withdrawals, maintains payment records, and helps prevent fraud.
- Platform improvements — understanding how users interact with the platform to improve the interface, speed, and overall experience.
- Service communications — sends important account notices, policy updates, transaction confirmations, and security alerts via email or SMS.
- Legal compliance — meets applicable legal requirements, including anti-money laundering and age verification obligations.
- Customer support — addresses enquiries, complaints, and assistance requests submitted by users.
347 does not use user data for third-party advertising purposes without your consent.
Cookies, Tracking & Session Data
The 347 platform uses cookies and similar tracking technologies to ensure a smooth and secure user experience. Cookies are small files stored on your device when you visit our platform.
We use three types of cookies:
- Session cookies — active during your session to maintain your login state and keep your account secure. These cookies are automatically deleted when you close your browser.
- Preference cookies — saves your language preference and display settings so your experience stays consistent on future visits.
- Analytics cookies — helps us understand aggregated platform usage patterns (without identifying individuals) for service improvement purposes.
You can manage or disable cookies through your browser settings. Note that disabling session cookies may affect login functionality and account security.
Data Storage, Security & Third-Party Sharing
Storage & Security
Your personal data is stored on servers protected with industry-standard encryption. 347 enforces strict access controls — only authorised personnel may access user data, and only for legitimate purposes such as technical support or transaction verification.
All data transmitted between your device and 347 servers is protected using encryption protocols in transit. User passwords are stored in a hashed format that cannot be read directly.
Third-Party Sharing
347 does not sell users' personal data to third parties for marketing or advertising purposes. However, there are limited situations where data may be shared:
- Payment processors we engage to handle MYR deposit and withdrawal transactions.
- Government or law enforcement authorities, where required by law or court order.
- Third-party technical service providers involved in operating the platform, bound by strict confidentiality agreements.
All data sharing is governed by contractual safeguards that require recipients to uphold equivalent security standards.
User Rights, Policy Changes & How to Contact Us
Your Rights as a User
As a 347 platform user, you have the following rights regarding your personal data:
- Right to Access — you may request a copy of the personal data we hold about you at any time.
- Right to Rectification — if the data we hold is inaccurate or out of date, you have the right to request a correction through customer support or directly via your account settings.
- Right to Deletion — you may request the closure of your account and deletion of your personal data, subject to record-keeping requirements for legal and financial purposes.
- Right to Object — you may object to the processing of your data for certain purposes that are not essential to the delivery of our core services.
Changes to This Policy
347 reserves the right to update this Privacy Policy from time to time to reflect changes in data practices or legal requirements. Users will be notified of any material changes via in-platform notifications or email. The current effective date of this policy is 2026.
Contact Us
If you have any questions about this Privacy Policy, wish to make a data-related request, or want to report a security concern, please contact our support team by email at [email protected]. For frequently asked questions about privacy and account security, you may also refer to our FAQ page.